Login Information

Your COM Login Information

Your login information allows you to access a suite of online and network services, including Blackboard, WebAdvisor, Email, Virtual Desktops and more. For additional information please view our Acceptable Use Regulation.

What is my Username?

Your username consists of your first initial followed by your last name and @com.edu. If that username is already taken, your username will be first initial followed by your last name and numeral and @com.edu. For example:

  • johndoe@com.edu
  • If there was already a jdoe@com.edu then the username would be jdoe1@com.edu

If you forget your username you can retrieve it by clicking here.

What is my Initial Password?

Students initial password is your seven-digit COM ID number. If your COM ID number is, for example, 723, you must add four zeros in front of 723 to make it seven digits (0000723).

Not coming to Campus?

Users that do not attend classes on campus, such as Distance Education, Dual Credit students and instructors must first use the password reset tool at https://password.com.edu/ in order to access network resources (Webadvisor, Blackboard, etc.).

Detailed instructions for enrolling with the tool can be found here:http://its.com.edu/wp-content/uploads/2015/10/PortalGuard_Instructions_November_20141.pdf

Changing Your Password

To change your password, and set up your “forgot password” security questions, visit the Password Reset Center or browse to https://password.com.edu. If you ever forget your password in the future, answering these questions will allow you to reset your password.

Password Requirements

Your password must not contain your name and cannot be reused. In addition, passwords must be a minimum of 8 characters and contain any three of the following four:

  • At least one lowercase letter
  • At least one uppercase letter
  • At least one number

Forgot your Password?

Forgotten passwords can be recovered by answering the challenge questions at the Password Reset Center.

If you are unable to recover your password through the Password Reset Center, please call the help desk at x8302.

Password Expirations

While student passwords do not expire, ITS recommends students change their password every 90 days.

Click here to learn more about our self-service password reset center