Information Technology Services has put together some links to help you get started.
End User Support Services provides a wide variety of technical support to employees to enhance the use of technology.
Employee Quick Start Guide
This booklet provides useful technology information for all employees.
Network Account / Login
Your login information allows you to access a suite of online and network services, including Blackboard, WebAdvisor, Email, Virual Desktops and more.
WiFi & BYOD
The COM wireless network is available in all classrooms and all buildings on campus! You can bring your own device (BYOD) if you choose.
As a COM employee your email is automatically setup for you 24 hours after Human Resources has processed your paperwork.
WebAdvisor (WA) is a real-time comprehensive online tool allowing employees to access services and information contained in College of the Mainland’s integrated database.
COM Mobile App
The College of the Mainland Mobile App helps you stay connected to COM like never before. The App is available now on the Apple App Store, Google Play Store and Amazon Apps.
Our Mobile App now has LIVE TV…Check it out!
Password Reset Center
PortalGuard is a self-service password reset and unlock program, which can be accessed from the web anywhere in the world: at home or at work, on a traditional computer or personal device.
Learn how to use a variety of technology like software and apps, teaching technologies and more.
Software & Hardware Discounts
Information Technology Services is pleased to announce the availability of an online store that you may purchase software and hardware.
Get Microsoft Office – FREE
Through our partnership with Microsoft, all current employees are eligible to receive Office 365 Pro Plus on their Windows or Mac OS X computers, smartphones and tablets for free.
1TB of Cloud Storage for All Employees
Now COM employees can manage, store, and share up to 1 TB of their documents all in one place, securely and easily, with Microsoft OneDrive.
To better serve today’s digital learning environments COM has 1 iPad cart and 6 laptop carts. If you wish to loan a mobile cart please make a formal email request to email@example.com with the day and time of class or meeting or by phone (call 409-933-8302) at least 48 hours before your intended use. Please note that the iPad’s are not permitted to be removed from the main campus.
Web Time Entry
Web Time Entry is a web-based system designed to enable employees to submit hours worked and leave taken electronically, eliminating the paper submission of time sheets, attendance and leave forms. All time must be approved by a supervisor before it can be processed by Payroll.
Skype for Business is a unified communications solution, using Voice Over IP (VoIP) technology, from Microsoft that facilitates online collaboration through a rich set of integrated features. COM students, faculty and staff can use the software to communicate in new and exciting ways.
Through a technology called Airplay, anyone can connect their iPads, iPhones, Androids, Windows 10 or MacBooks wirelessly an stream content to the classroom projection or HDTV. Airplay allows everyone the freedom to circulate around the classroom while controlling all aspects of their presentation.
Airplay is available on all projectors on campus!
College of the Mainland is excited to offer faculty, staff and students Microsoft Office 365 e-mail. Office 365 e-mail will deliver a cutting edge and feature rich e-mail experience to COM faculty, staff and students.
Live Video Streaming
This equipment is available from ITS for employees to loan out and broadcast their event live on the Internet. Please email the helpdesk at firstname.lastname@example.org or call at 409-933-8302 at least 48 hours prior to the event to assure availability.
Technology Requisition Process
All purchases (except for consumables) for technology will be made through Information Technology Services (this includes grants and other organizations).