Information Technology Services (ITS) provides computing, networking, and technical support services to the COM community. We plan, implement, and manage all campus IT needs.
The IT Help Desk should be your first point of contact for any and all technical assistance. Contact the IT Service Desk by calling (409) 933-8302 or send an email to firstname.lastname@example.org. The IT Help Desk is available Monday through Thursday from 8:00 am to 7:30 pm and Friday from 8:00 am to 5:00 pm
Cyber Security Tip – “Stop. Think. Connect.”
The trend is increasingly toward more online shopping, and that means heightened awareness of cybersecurity issues is of paramount importance. Hackers are continuing their efforts to rip off those who do not take precautions. The Better Business Bureau urges consumers to be vigilant and make every effort to protect themselves online.
Be digitally deliberate
Key to the awareness program that the BBB promotes this time of year is the catchphrase “Stop. Think. Connect.” Because online activity has become so automatic for most consumers, it’s a good idea to remind ourselves that we should slow down our speedy online habits and be more deliberate about our actions in the digital world. We can better protect ourselves from identity theft (and the headaches that come with it) if we take appropriate security measures. Safeguarding our personal information is the goal.
Tips for Web security
Here are some tips for protecting your digital devices from identity thieves during this shopping season:
- Constantly update your devices’ security software. Your operating systems should always stay current with the latest update in order to thwart malware, viruses and other online threats.
- Shred. Every statement and loan or credit-card application that comes in the mail, insurance forms, utility bills – anything that you do not plan to keep – should be shredded. Shred everything with your name and address on it just to be safe.
- Change passwords frequently. Every six months is a good time to make this change, whether or not it is annoying. A breach of your security will be even more annoying.
- Make your password secure. Don’t use words from the dictionary. Combine uppercase and lowercase letters, numbers and symbols. Make it long, strong and unique. Don’t repeat passwords for multiple accounts.
- Never click on links that show up in unsolicited emails, texts or social media posts. They may lead to malware installations on your device.
- Watch out when using public Wi-Fi. They are not secure networks. Reveal personal information only to websites that are fully encrypted. Be sure the site has the “https” prefix in its address.
- Never reveal any personal information to anyone over the phone who calls you. You cannot trust the readout on your Caller ID, as many have technology now to make it read however they wish.
- Carefully read your account statements. Question even the smallest charge that you are unsure of.
- Check your credit report annually. Go to annualcreditreport.com to get a free update. Don’t use the sites that advertise a free report but then ask for credit-card info. They may sign you up for services that aren’t needed.
- Limit what you share online, even in social media. Scammers are watching.
The tricks that online scammers use are almost endless. The treats they hope to get all come from your bank account. Safeguard your identity and keep the crooks away. If you have questions about protecting your cypbersecurity, call the Better Business Bureau or visit the website bbbinc.org.